Pasadena Audi and Volkswagen Repair

LISTEN UP PEOPLE. If you live within 50 miles of Independent Audi & VW Service, Inc. you are crazy to take your car anywhere else. The owner, Fares is a former Rusnak top-notch mechanic who is highly skilled and he has assembled a team that will blow your mind. You will know immediately that you are not being scammed because the level of skill is matched by their integrity and honest approach. It is rare to see anymore, but Fares and his wife Sylva have built a business caring about their reputation. They will do everything to make sure you are completly satisfied. I could not recommend Independent Audi & VW Service, Inc. more highly and thank them for being in business.

I drive an Audi S4 Convertible that's still under warranty but was looking to add on some aftermarket goodies. I wanted to change the factory exhaust among other things and Fares from Independent Audi came highly recommended. I asked around because my car was purchased and serviced from Rusnak Audi in Pasadena where Fares worked before. Needless to say, the guy knows his stuff and worked on much higher end cars than mine at Rusnak. I took my car to Independent Audi and am very happy with the quality of work peformed and even more, at a reasonable price! BUT WAIT - THE MOST IMPORTANT REASON WHY HE WILL BE SERVICING MY CAR FROM NOW ON is because of his honesty and integrity!! He could have sold me a bunch of other things that I would have willingly purchased to increase the performance of my car but he didn't. He told me I would be wasting money and "while he wanted the business, he couldn't in good conscious" recommend I purchase those particular products. He could have made a lot more money off of me but he didn't. An expert mechanic with integrity? Now that's a contradiction if I've ever heard one! The fact of the matter is that's it's true! I had never met Fares and I was literally off the street and I feel he treated as if he had known me for years. I can't recommend him enough. It's good to know I have a mechanic I can trust once my warranty runs out. Give him a try, you'll see what I mean.

Excellent work! I had been previously going to my local vw dealer and paying outrageous prices for maintenance and repairs. One incident had come up where I needed to have my computer system checked and I had called the dealership and they wanted to charge me $150 just to diagnose the problem. I was extremely upset since I had been giving them all of my business since I had purchased the car. It was the best thing for me, I found Independent Audi on Yahoo. Well, it's been two vists since...Once for my 70k service and then for a brake job. I just made an appointment for this Saturday for some maintenance. Personally, for the service, knowledge, quality and pricing, I am willing to drive the distance to a private automotive shop that works exclusively with Audi & VW. The dealers charge way too much!!! Independent Audi provides Audi/VW parts, not third party parts! Be weary of independent shops that price extremely cheap - they are giving you third party parts. Give them a shot! You will not be disappointed.

red The best thing that ever happened to me and my Audi was when I discovered Fares. And this was back in 1997. He has been working on my cars ever since and I would travel extra just to have him work on my car! I think the most important thing about a mechanic and for any type of repair is to be able to establish trust and I trust Fares completely. Most of the time it's just normal maintenance but I'm sure because of Fares' recommended preventive maintenance I have not had any major problems. If you want to be talked down to and ripped off go to a dealer. If you want quality service at very reasonable prices go see Fares. One more thing I must add is that anyone can go to a school and pass some tests and throw a certificate on the wall. That doesn't make somebody a good mechanic. It takes experience and dedication to be a great mechanic which Fares is. But if certification is important for you Fares has those as well!

I took my Audi in to get serviced for a major service. I got better service then at the dealership but, for about half the cost! They have Audi trained and certified technicians working there that made me feel very comfortable about leaving my car in there hands. The car runs great now.. I would definetly recommend it to anyone over the high dealership fee's and hassles. I recommend that you ask for Fares! He will take great care of you.

Best service ever, top notch quality will not go back to the dealer

excellent service for my audi! They were both friendly and knowledgeable. Provided an accurate time/cost estimate and delivered as promised. Would definately recommend.

Wouldn't take my A6 anywhere else. Fares is a great, trustworthy mechanic that knows his stuff. Will be recommending him to all my fellow Audi owners.

This was the absolute best place I have ever gone to for any kind of servicing to be done to my cars. I have had a good share of cars in the past and have been to all types of mechanics and body shops from private shops to huge dealerships and let me tell you nothing comes anywhere close to the level of professionalism and service that I received with Fares. He is the true doctor of cars but the only exception is, unlike medical doctors, Fares always, I repeat "ALWAYS" has a cure for your car no matter the situation. I refuse to get my car serviced anywhere else now. Even if my car has free scheduled maintenance, I still take it to Fares, because I care about the long term life of my cars and know it will have added value for the future if I ever decide to sell my car. I have yet to see one of my referrals complain or say anything but wonderful things about how Fares takes care of their cars. Fares always goes the extra mile without hesitation when you need him to. Like the one time I absolutely needed servicing done to my car because I had planned a long distance trip with my family the next day. I approached Fares with my situation very last minute, it was actually past business hours, and Fares still was able to understand how important this trip was for me and my family. He personally reassured me and my family that we had nothing to worry about or be afraid of going on this long distance trip because he would have the car ready for us in perfect condition ready for our vacation by the next day. This gave me and my family peace of mind and therefore my family and I were able to enjoy our vacation. Just remember the longer you wait, the more you hurt your car so don't waste any more time and money and go see Fares!

Knowledgeable, and extremely friendly. Almost felt like i was taking my car for a spa treatment. Got my timing belt done, and a major car service. Fares gives great prices (a steal compared to the "stealership). Owner used to work at an Audi dealer, so he knows his stuff...... Totally recommend!!!