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Pasadena Audi and Volkswagen Repair

496 reviews
(626) 636-4343
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Testimonials and Reviews

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We appreciate words from our clients:

5

Its very difficult to find such amazing folks in the auto industry that are so kind, honest and are not interested in just taking your money, they genuinely care about you and strive to do the best they can for you, I am truly amazed and thankful with the kind of help and service I received from Paula, Fares, Sean, the whole team working on my VW R32, I owe you guys. They have guided me through some very tricky situation with my car and I am so grateful. This is my fist time I have used their service and I feel I have known them for years. The are like family to me now. Bless.

Thank you so much, Aries. We truly appreciate your kind words and grateful for the opportunity to help you with your VW R32. It means a lot to us that you felt cared for and supported throughout the process our team and everyone here values our customers like family and will thrill to have made such a positive impression if you ever need anything we’re always here for you.

- European Auto Hause
5

This is the place to go with Audi or Volkswagen (I’ve had both). I stopped going here because I moved further away but have come back because no one fixes cars like them. Their prices are great and they know what they’re doing. Faris is also a sweetheart!

Thank you Miranda! for taking the time to share your positive experience we kindly appreciate your support.

- European Auto Hause
5

The owner and staff are friendly and are accommodating and are prompt in communicating what is going on with the service needed. I appreciate Ferris and staff. I will never go back to have my car serviced at VW. The service at VW has gone down hill and their prices have sky rocketed. Everyone should see Ferris.

Thank you for taking the time to share your experience, Victoria! We're delighted to hear that you had a positive experience with us. Our team takes pride in providing excellent customer service and transparent communication. We appreciate your recommendation, and we look forward to serving you again in the future!

- European Auto Hause
5

Thank you!

- European Auto Hause
5

After bringing my 2001 A6 to Faris the first time 20 years ago, I have NEVER been disappointed with any servicing or recommendations from him to whichever ( My 2012, 18 and 19 A5 coupes, My wifes 2014 A4 and 2023 A5 Sportback and my daughters 2015 A3 cabriolet and 2020 A3 sedan ) vehicle he has at his shop. I gladly refer family and friends to EAH and will continue to do so.

Dear Ian, thank you for your loyalty over the past 20 years! We're thrilled to have served you and your family through multiple Audi generations. Your continued trust and referrals mean a lot to us. We're always here to provide top-notch service for all your Audi vehicle's needs, and we look forward to serving you for many more years to come!

- European Auto Hause
5

They do great work and more importantly I trust them.

Thank you Kerry for your kind words! Trust is of utmost importance to us, and we're glad to hear that you feel confident in our work. We'll continue to provide you with top-notch service.

- European Auto Hause
5

My go-to place for VW/Audi work. Fares is very knowledgeable

Thank you for your 5-star review, Ziran! We are thrilled to hear that we are your go-to place for VW/Audi work. We take pride in our knowledgeable staff, and we're glad it shows. We look forward to serving you again soon!

- European Auto Hause
5

I was quoted $2200 by the dealership for parts and labor. Took the car here and they just found a faulty wire. No parts needed, over $1k saved. Will be coming back!

Thank you for choosing us, Derek! We're thrilled to hear about your positive experience. Our top priority is providing efficient and affordable service, and we're glad we could save you money. We're here for you whenever you need us!

- European Auto Hause
5

I’ve been coming here for a few years now and I only feel comfortable coming to this shop for maintenance, service, or repairs. Fares and his team are excellent and professional. He helped me out tremendously when my Audi was giving me problems and I couldn’t figure out what was going on. Paula is always very helpful and courteous. Their entire team is amazing. I am so glad i found them after struggling for years to find a reliable auto shop

Thank you Bryan for your continued loyalty over the years! We're thrilled to hear that you've consistently felt comfortable and well taken care of by our team. It's wonderful to know that our professionalism and expertise have made such a positive impact on you. We'll be sure to pass along your kind words to Fares, Paula, and the rest of the team. We appreciate the feedback and can't wait to continue providing you with exceptional service.

- European Auto Hause
5

Dear Dani Bitout, thank you for your 5-star review! We are thrilled to hear that you had a positive experience with us. If you have any further feedback or need assistance, please don't hesitate to reach out. We look forward to serving you again soon! Sean.

- European Auto Hause
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