Pasadena Audi and Volkswagen Repair

Paula was kind and communicative in scheduling my apt, Fares fixed my ongoing issue that another shop quoted me more $$ for. He made sure to show me the problem he fixed on my car by bringing out the broken part (I've been scammed before so this was great) and fixed it quickly. I will literally never go back to the dealership or another shop. Thank you EAH!

Faris, Paula and Team provided excellent customer service and had me in and out for my 90k transmission flush + hydraulic fluid service. Will be back in for my next scheduled maintenance!

The best service for my VW. The whole team is amazing — friendly, helpful, and genuinely caring. I’m so glad I found this place!

Communicative, knowledgeable, honest, and fair. I’ll only go here for service from now on.

Excellent service and repair for my car and they are a friendly welcoming shop and the price is fair. The owner is honest and helpful! I would recommend this shop to anyone who needs car service and repair any time! I will definitely go back to them for future service!

Very pleased! Thorough & professional … Grateful I chose European Autohause for the repair of my Audi Q5. I did utilize my insurance coverage, and they made the whole process seamless!

Great service and everyone on their team was awesome! European Autohaus is now my absolute go to for taking care of my new Audi A4!!

I have been taking our 2018 Audi Q5 to European Auto Hause, and they are really terrific people. Scheduling online could not be easier. I drop the car off, and usually within an hour they call to explain what they found, what should be done now, and what can wait. There is never any pressure—they simply give me the information and let me decide. That honesty was especially apparent on this visit. The right mirror makes a slight grinding noise when it folds in or out and I asked them to repair it. They investigated it but actually recommended that I leave it alone because it still works and the replacement housing alone would cost roughly $1,200. They could easily have sold me an expensive repair and the additional labor, but instead advised me not to spend the money. That tells you a great deal about how they conduct business. They completed a substantial service on the Q5, including scheduled maintenance, rear brakes and rotors, a brake-fluid flush, and repair of an oil leak at the timing-chain cover. Their labor and parts charges were very fair and compared favorably with what I would expect to pay at an Audi dealership. The car was ready when promised and had even been washed. Most importantly, my 16-year-old daughter drives this Audi, and I feel much better knowing that it is being carefully maintained by people I trust. European Auto Hause has earned my confidence and my highest recommendation.

First, I would not be using an independent shop if they did not have the credentials to service my car to the highest level. That said, Feres and his team are the absolute best in the business! I first met him years ago when he worked at the dealer. My car broke down with 18k miles down in Orange County one night in the 5 freeway and was towed to the dealer there. Sox weeks later, they still could not find the problem. I went to the dealer I purchased from and asked them to tow it here. They did, and Feres found the issue and fixed it…and it was never an issue again! He is also fair and trustworthy. I would never buy anything but an Audi because I would not want another shop servicing my car. Honestly, 5 stars is not enough!

I take our Audi here because the mechanics are knowledgeable, and explain the issues and solutions, in understandable language, to me, a non-mechanic. Paula, at the front desk, is very polite and professional. I feel comfortable taking the Audi here.