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Testimonials and Reviews

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We appreciate words from our clients:

5

I found Independent Audi by searching Yahoo local. I consider myself lucky to have found Fares who is simply amazing. My daughter destroyed the engine of her 2003 Audi A4 due to coolant leak. The dealer wanted $9,000 to replace the enigne which made no sense. Fares was able to get the car from Santa Barbara, replace the engine and get it back on the road in a week for less than half what the dealer wanted to charge. That was a month ago. The car has been running perfectly. Fares is a true professional who treats you with respect. He explains all your options and helps you make the best informed decision. He comes across as someone who has your best interest in mind because he is one of those rare individuals who is actually interested in building a long term relationship with his customers instead of slamming them for the short term. I know I will be taking that car there for service for a long time. I am now thinking that with a great mechanic, I may consider replacing my Volvo with an Audi. Trustworthy mechanics are a rare commodity.

5

Fares is THE MAN!!! I have a '99 Porsche Boxster and no one but Fares is allowed to touch her! She is nearing her 200k mark and it is all thanks to Fares. After moving to Austin, the one thing I missed the most was being able to pull into his shop and knowing that I have complete trust in my mechanic. Imagine how I felt when all the lights on "Baby" came on and I had to take her to the dealer out here. I had almost given up on her when the dealer quoted me over 12k for a new engine. I immediately called Fares and he sent for the car...yes...my car was transported back to Pasadena from Austin to the trusting hands of my one and only mechanic - Fares! He sent her back looking and driving even better than before...and of course it wasn't the engine that was the problem, it was the transmission (which cost me a lot less to transport the car back-n-forth then have it fixed here) When I asked Fares how long will my car go for, he said "I fixed it like my own..." I trust him explicitly and so should you! He is the fairest and kindest mechanic/man that I know. He is Dr Porsche!

5

Fares is THE MAN!!! I have a '99 Porsche Boxster and no one but Fares is allowed to touch her! She is nearing her 200k mark and it is all thanks to Fares. After moving to Austin, the one thing I missed the most was being able to pull into his shop and knowing that I have complete trust in my mechanic.Imagine how I felt when all the lights on "Baby" came on and I had to take her to the dealer out here. I had almost given up on her when the dealer quoted me over 12k for a new engine. I immediately called Fares and he sent for the car...yes...my car was transported back to Pasadena from Austin to the trusting hands of my one and only mechanic - Fares! He sent her back looking and driving even better than before...and of course it wasn't the engine that was the problem, it was the transmission (which cost me a lot less to transport the car back-n-forth then have it fixed here) When I asked Fares how long will my car go for, he said "I fixed it like my own..." I trust him explicitly and so should you! He is the fairest and kindest mechanic/man that I know. He is Dr Porsche!

4

Having dealt with many mechanics. There are cars in this shop for a reason; they get the job done. Because i am an enthusiast, I was expecting a little bit higher quality on the oil used in my car. Regardless, for the average driver they are honest and you won't get pestered with any repair gimmicks. Overall, it was a very pleasant experience.

5

I've been looking for a reliable/trustworthy mechanic for the last year and I have finally found the place! Fares and his team are the best! They are honest and professional - the shop is clean and you can tell they take care of their customers. I feel so much more comfortable now that I have found my mechanic for as long as I have my Audi!

5

The only place I take my Audi. I had actually heard positive things about Fares back when I leased my first Audi from Rusnak 5 years ago. My armo buddy told me back then that Fares was one of only two master techs at Rusnak who worked on Audi RS4 and RS6 supercars. Now that he has his own place, he has lived up to his great reputation 100% (I completely agree with the other positive reviews of this place). I have brought my Audi here 2X for 35K service and most recently an oil change. Professional, prompt service, a breath of fresh air when it comes to a mechanic shop. Thank you Fares!

5

Independent Audi has always given me top notch service. Fares is always available to look at whatever issue I am having and assess it within minutes. Most of the time he tells me it is nothing and I can go on my way...that is businessman looking to build a strong business based on the truth and not a rip off. Fares is honest, professional, personable and nice. I am glad I was fortunate enough to have been referred to him by my Independent Volvo dealer (my wife's car) because I feel like I get a real straight answer from Fares and know my car is in good hands...as well as the driver...ME!!! They get a 12 out of 10 and will always be my mechanic. Thank you- Bob Black 2004 A4 (under powered and cute as hell).

5

I got a 100 k check/tune up, and new brakes on all 4. I had been told that I needed a new oilpan, but apparently NOT. Awesome service! Fast, much faster than the Official VW place on brand, and my car was humming like top when I was done! I was expecting, based on other quotes I got, to have my bill be several hundred more than it was. They will be doing all my upkeep on my little white VW.

5

Had to have a new clutch put in my ride & after much searching & direction from a trusted friend I came here. Let me just say this place is 5-star TOP notch all the way. Their great reputation is around for a reason... because they are really that good. Fares is a wonderful & did a fantastic job. I trust him with my car & he is a very fair man. I recommended him whole heartedly.

5

Fares is the most honest, reliable, trustworthy, and skilled mechanic I have ever met. I feel like I'm dealing with my big brother when I stop by his shop to discuss my car problems. That's how trustworthy he is. Plus, he always makes me feel welcomed! Fares has been working on my car for about two years now. He has done both small and large jobs on my 05 A4 1.8T CVT and I've never been unhappy with any of his work or with his pricing. I can testify that Fares uses ONLY OEM parts. In July 09 I had a separate shop replace a fuel filter in my car. A few months down the line the filter and pump started givng me problems. I took my car into Fares' shop and he replaced the fuel filter and pump. He showed me the old parts and highlighted how the other independent European repair shop had installed a non OEM fuel filter even though I had requested an OEM filter. Bottomline, for great, honest and trustworthy service, go see Fares for your VW and Audi repairs. 5 star service!

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