Pasadena Audi and Volkswagen Repair

I took my car, Lil' Red (A3), here for a second opinion on a jerking acceleration problem. They diagnosed an intake manifold issue as well as my leaking water pump. Both are the same location so they offered to both at the same time while charging me once for the labor. Great Deal! However, after they completed this work I still had the jerking acceleration issue. Turns out that one of my cylinders were misfiring. To give you a little background I had some issues with the car when I first purchased it (faulty clutch pack that was failed to be diagnosed over 3 separate visits in 3 months). Now Rusnak Audi was not budging on fixing this known cylinder issue with this vehicle with out me coughing up some serious dough. So I told Sean the deal and he agreed to fix it while I was on vacation. I came back to a car that is running smoothly and without any more money leaving my pockets ;) Let me put it like this, Sean is the best mechanic I have EVER dealt with. He explained my car to me, how to deal with Rusnak, and talked me off the ledge of getting rid of it because of all the issues I have had over the last year. He saved me a ton of money in the long run and I must add that the customer service is SUPREME. I actually look forward to taking my car in for the oil change and regular maintenance now :) If you have an Audi or VW, don't look anywhere else because you won't find any place as knowledgeable or with the mindset to fix your car while saving you some money in the long run!

I want to thank Fares. My Audi was towed to his shop in bad shape. Oil leaking everywhere, front end smashed, very sad. I was terrified about what it may cost. They helped with insurance, and made me feel comfortable. When I went to pick up the car and drive away I noticed some lingering issues. I called the shop, and Fares took care of me. I believe that the most important thing is making sure a job gets done, and if there are problems, taking care of them. Nobody in this world is perfect. When someone steps up and keeps their side of the street clean it means a great deal ! I am here to tell you that Fares is a man of great character. I am so happy to have found this shop. This is a rare gem in a land of smoke and mirrors. Thank You

Awesome place and AMAZING service!!! Such nice people! :) You can definitely trust your Audi and your wallet with this shop.

These guys are fantastic. I had a repair that the Dealer told me would be 1200 dollars and a full day. They quoted me 350 less. Made the appointment and they did it for even LESS than their quote and got it back to me before 5pm that day. Great service, great people, great prices. I will be taking my VW to Independent from now on.

Fares is a rarity in the automotive service industry, an honest mechanic. He is knowledgeable and friendly and doesn't charge an arm and a leg to repair your car. I brought my VW New Beetle here for five years until it was time to get a new car. Now my wife and I both own new VW's and look forward to bringing them here in the years to come for their maintenance and repair.

Had my brakes done here, good work performed and friendly older gentleman mechanic. He explained to me what option do I have regarding my brakes situation. Price was reasonable. Friendly approached from the lady at the front counter but she needs to update her knowledge regarding different V-8 engine configurations on Audi models though.

Fantastic service. I just moved to the area and was skeptical about finding a new mechanic. I decided to go here based off of the awesome Yelp reviews. I'm so glad I did. They did a great job fixing my car, and went above and beyond with service by replacing an additional part for me, on the house. My mind was really blown at the fast and awesome service. I will definitely be back here next time I need work done on my car.

Fares is awesome! Very sweet and patient. Considering I'm a layperson when it comes to cars, he definitely explains things to my understanding. God Bless and keep up the good work :)

Great service, great work, great prices. Couldnt get any better unless it was free! I was quoted for around $2,200 worth of work to my A5 per Rusnak Audi. I got everything done here and more for a little under $1,000! I finally found my new cars mechanic!

great place and I am a picky customer! My seatbelt broke on my Jetta and the VW dealers quoted me 250-1000. Sort of a large range for a seatbelt! I called Fares and he quoted me about an hour of work with a 2 hour total turn around time. We dropped the car off and picked it up about 90 minutes later. The total was $95! I was thrilled and my seat belt is perfect. I will definitely be back!