Pasadena Audi and Volkswagen Repair

FARES, FARES, FARES! ...is the only name you need to know when it comes to EXCELLENT service on your AUDI or VW. I called European Auto Hause (EAH) early last week when my two front headlights died after a weekend driving my 2012 Jetta thru snow!...I know, weird reaction to snow from my car...I spoke to Fares...we set an appointment for 2 days later... The drive from Downey took me a lot longer (1hr) than the time the car was getting serviced. I didn't think it would be so quick. I had even looked into grabbing breakfast with my daughter down the street at a diner while the car was inside. "The breakfast plan" was to keep my 18month old from running around the shop because she's at that age where she can't sit still for more than a few minutes without wanting to tear up the place. We arrived, waited inside the lobby area while the car got driven to the work area in the back. When i took a peek for a second outside the window I saw the guys surrounded my car like it was a pit stop at a NASCAR race. Tire pressure, hood popped, and all the electric tool sound. I knew it was ALL BUSINESS, so I sat down with my tot....next thing Fares appeared at the door and i surely thought he was going to tell me it would be an hour, or so. No, no, no...instead he tells me the magic words -- "it's ready!" with my car waiting for me outside. Besides the headlights they even turned off the warning light of the "tire pressure." For all but 15minutes (and this may be stretching it). I was in complete " "wow" mode!! And then THE PRICE....that one was another "WOW!" (but emphasis with CAPS this time) - as it doesn't compare to anyone else!. I couldn't say enough THANK YOU'S...FARES and crew are not of this earth! Amazing all around. I will definitely be coming back time and time again! I haven't written a review in a while so i'm a little rusty...but this deserves high props! ~~~~~~~~~~ A little background as to how i came to find my favorite shop. I had an A4 previous to my VW Jetta that was running out of mileage on the warranty limit. It was going to start costing me an "arm and a leg" to fix stuff. So i searched YELP and found big reviews for this place above all others. Still not convinced, one day I called them and asked them about a nagging issue I had with the A4...from the description I gave them, FARES explained to me what it could be; which coincidentally I had the print out of the dealer service with the same diagnosis with DEALER PRICES.... He told me to bring it in, but I decided to trade it in for a Jetta instead baring all future headaches. When the Jetta needed maintenance for the 40K mile service it was out of pocket and the dealer was charging me 'arm and leg' rates again. So this time i decided to bring it to Fares and crew and they had done it for far less. I took my chances and could not agree with the YELP Community on this great recommendation!

Love this place. Excellent service and advice. Genuine Audi parts, genuine Audi expertise. Fares has been my guy for the life of my '07 Audi after my warranty expired and will continue to be. Speed of service 5/5 Quality of workmanship 5/5 General Experience 5/5 Typically I hate spending money keeping a car fixed and maintained but these guys make it as painless as possible. My favorite little thing is that just like a dealership you're car is washed every time.

There is not a more honest business person than Fares, the owner. And ladies, you can bring your Audi or VW here and not worry about getting taken advantage of. He really will take care of you.

I used to only take my A4 to the dealer for maintenance, or any work that needed to be done, until it started to become ridiculous, looking for well reviewed places led me to European Auto Hause, and I am very glad it did. Their work has always been perfect and always under quoted. Very trustworthy!

I always trust these folks cause they are honest and not like the dealer say everything must change or your car will break down. Actually i found these guys from yellow page and just give them a try and came out they have reasonable price and honest on everything. I been coming to this place maybe 2 plus year close to 3 and they will never let me down. If you have a vw audi give them a try you will know what i talking about.

Reasonable pricing, excellent service! A combination that you can find rarely nowadays! Look for Ferris! He's great! This will be my regular Audi shop from now on! Mike B

I'm always a lazy reviewer but I feel I have to write for here!!!! If you ever have a Audi or VW, this is your go to place. I have a 04 Audi TT with DSG Transmission. Recently I found there was a leakage from my trans and a little bit problem with down shifting. I took it to some other places and ALL of them told me my trans needs to be rebuilt. That's 4K!!! I found EAH on Yelp and they really have excellent reviews. So I said to myself, one last try. I made an appointment, dropped of my car, and after examination, Shawn told me it is just a washer needs to replaced + trans service and adaption. Total comes to $370. WOW!!! 4K compared with 370?!!!!!! When I picked up my car in the afternoon, I found there was still noise when downshifting. Shawn came in the car with me even when he was about get off work. He explained to me that is was just a normal wear out considering the mileage on the car. Nothing to worry about at all! Not to mention the car was washed like new inside out!!! I don't think I will take my car anywhere else!! Thank you EAH for the awesome service, honesty, and care.

This is my second or third time bringing in my Audi to Fares and Sean. Always friendly service, excellent communication and reasonable prices. Car is always washed as well. Makes it a pleasure to own an Audi. Thanks guys!!

I drive an audi tt 3.2 and 2 years ago my car had problems with the transmission. I brought it to several places including rusnak audi dealership in pasadena. Each place diagnosed a different problem with the car... spark plugs need replacing, ecu needs reprogramming, etc... and yet the car kept jolting randomly when stepping on the accelerator. I was losing hope but found Independent Audi (now called European Autohaus). Fares is the friendly owner and was able to diagnose it was a transmission malfunction. I was worried what if this doesn't fix the problem but after they were done, the car drives like new! Thank you Fares and European Autohaus. Just went in today for an oil change and throttle body clean. They even washed my car after it was all done! Great service and competitive prices. These guys know what they're doing and I wouldn't take my car anywhere else.

I've been taking my 2002 Audi TT to European AutoHause (aka: Independent Audi) for the last 5 years -(since my first Yelp review in 2010) I have had ABSOLUTELY OUTSTANDING SERVICE each and every time I have brought my TT Iin for service/repairs. Fares is so incredibly honest and knowledgable about the vehicles he works on. I will NEVER take my Audi anywhere else. If you love your car and want the BEST SERVICE with the FAIREST PRICES and an HONEST MECHANIC who will go above and beyond to make sure your car is running like a dream- take your Audi/VW to European AutoHause - you WILL NOT be disappointed!