Pasadena Audi and Volkswagen Repair

I have a 2002 VW Passat with over 120K miles. This is my second time bringing my car here. I'm very happy with this establishment! The front office person (I forget her name) is super professional, informed, and service oriented. I also believe that Fares is a VW expert. Issues have been correctly diagnosed and corrected!

Sean and the guys at European Auto Hause are excellent! They are very professional, provide honest advice, and offer significantly lower prices than dealer service centers. I recently had more than a few issues with my '02 Passat W8. The car is very rare, so it's not everyday that I can find a mechanic that knows it well. Sean knew the car very well and knew exactly how to fix it. For a fair price his guys had the car fixed quickly and efficiently. Unfortunately it had more issues after the fix, but Sean was very nice about diagnosing the problem and allowing me to keep my car on his lot for a few days. EAH is a good business, run by a good businessman! I highly recommend European Auto Hause. I will definitely return to them in the future.

The reviews are true, this place is awesome!!! Great quick service, this is my new shop for sure.

Thanks Ferris for always taking such GREAT care of our Audi!!!! We appreciate all that you do to keep us from seeing you more than necessary!!

Thank you Fares for taking care of my car!!! I have had bad experiences with mechanics in the past so I made sure I did my research to find a good mechanic for my VW. After being referred and reading several great reviews I took a chance in bringing my car for maintenance and work and I will never take my car anywhere else. The staff is nice and helpful and I don't feel like I'm being ripped off. Thank you for your great service!!!!

I've been using EAH for a few years and now my second Audi. This place is as good as it gets. Very professional and fair and capable. They take care of small issues gratis as a courtesy and I really appreciate it. Large repairs, yes, they do a great job and that's the key, of course. But if your tail light goes out they'll replace it in minutes no charge. Dome light in cabin rattling, fixed while getting a smog done. No charge. How much do I love that? A lot. I hated that rattle. It's like a toothache. Thank you Sean and Fares and Paula. True professionals.

Love this place!!! They have have excellent service, advice and very friendly. They use Genuine Audi parts and they are expertise's. If you ever want an honest shop for your Audi I would highly recommend coming to these guys, they will always take care of their customers and vehicle, you can not go wrong with choosing these guys. I don't know too much about cars but this place will make sure you go home happy and with your car working amazing. They are always willing to work with the client which is a huge plus for me. Thank you Sean for your AMAZING, HONESTY and EXCELLENT work at European Auto Hause.

If you truly want to do business with an establishment that focuses on taking care of their customer - and their vehicle- you can't go wrong with choosing European Auto Hause (EAH). Sean, Fares, and the entire staff understand they are in the people business and take great pride in serving customers. Their goal is to have their customer leaving happier than when they first came in and satisfied with the repair(s) on their vehicle. Thank you Sean and your staff for serving me and my 2003 A4. I look forward to my next visit.

I've been coming here for a couple of years and I am always amazed at the level of service provided. They are extremely trustworthy. I'd recommend their facilities for anything from an oil change to an engine overhaul.

Like most people here, I found EAH here on Yelp. The overwhelmingly positive reviews along with a couple good experiences had me feeling great about my new mechanic. It was about a year ago that my 2001 A4 started having some bigger problems (as these cars often do). My check engine light was coming and going, and the car wasn't running as smoothly as it once did. I brought the car in to have an annoying brake pedal issue repaired and to have the shop take a look at the source of my CEL issue. There were several codes that pointed to problems in the oxygen sensors, air flow, and exhaust systems. Without much of an explanation as to what the individual codes meant, I was informed by the shop that my car would need two new catalytic converters, and replacements of most of my oxygen sensors, coming to a total of ~$4500. That cost, being quite close to the total value of the car, was not one I was ready to pay. The advice from EAH was not necessarily to do the repair; the car would run without a problem for some time. But when the time came to have the car smog tested, it would no doubt fail. Their advice was to sell my car ASAP. Fast forward one (check engine light-filled and stressful) year to present day, and It's finally time to face the music. My car would need to pass smog for registration. I had since moved out of the Pasadena area to Carlsbad and took my car into a shop that would be tasked with finding the core issues causing the CEL and repair them so the car would pass smog. To avoid a natural bias as to which I was sure was a problem with the catalytic converters, I gave them the car without any explanation of what I thought the problem was. After a quick 2 hours with my car, they were able to identify several rather large vacuum leaks, and my car was good to go. Smog test passed. While I don't necessarily fault EAH for trying to up-sell me on something unnecessary and expensive (even though it's possible), I DO fault them for not taking a serious look at my car and finding the real cause to my problems. That's plain laziness. I was fooled by the front of friendly service and good Yelp reviews. I'm just happy I didn't take them up on the repair.